Hampton By Hilton Torquay

The fact that this is only a 3 star hotel shocked both myself and my partner. The staff were all very helpful (albeit some seemed to have left their smiles at home), one of the women who worked downstairs at breakfast (I believe her name is Michelle) is a great asset to the hotel. She is very polite, smiley, greets all the guests when she sees them coming down for breakfast and I noticed she helped the older guests when it came to getting their plates and trays to their tables. It's the little things that stand out and she was great with everything! The rooms were clean, well looked after and spacious. The AC and heating worked very well and was simple and easy to understand. If you are a food lover like me, you'll love the breakfast selection. They offer a cooked breakfast as well as continental items, fruits, yogurts and waffles! They also have a machine with orange and apple juice as well as coffees and a wide selection of teas. It was all really good and tasty and kept topped up frequently! They also have a snack menu which is 24/7 and reasonably priced. We paid slightly extra for a room with a view of the harbour and it did not disappoint at all. Beautiful views! The location of the hotel Is perfect as they have a lift that will take you straight down to the other side of the hotel which comes out on the main road by the harbour. There are two carparks within walking distance. We parked at The Harbour Carpark which is the closets and is below the premier inn carpark (easy to miss if you're unaware), there is a lift in the carpark which takes you down to the road and the Hampton is situated on the other side of the road.

Modern, clean, comfortable and good free breakfast. Friendly staff. Location excellent for sea front and town.

Taken money for the stay twice out of my account so that’s nearly £300 rang up to Try and sort it, member of staff blamed it on the bank holiday now I’m down £136

Excellent breakfast, and evening meal - good choice on the menu. Room very up-to-date, comfortable bed, bedroom and en-suite bathroom all perfectly clean. Handy for the harbour area and the shops, just a pity that the roads around the harbour were all being dug up during our stay, meaning we had to make long detours around the back streets of Torquay to get anywhere. Staff particularly helpful and friendly. Would definitely stay here again.

location great - there's a lift on the street to go into the reception area so you don't have to walk up the hill to the main entrance. I would recommend you go onto Torbay council website and get a parking pass for your stay as its so much cheaper. The hotel does not have a car park however there is a council car park just round the corner (walking distance). Very modern inside and very comfortable. The breakfast is like most - help yourself but its all freshly cooked. If you arrive early (which we do to take advantage of that day) the staff will keep your luggage until its time to check in.